Reason, J. (2000), “Human error: models and management”, (British Medical Journal, 320, 768-770)

Abstract: The human error problem can be viewed in two ways: the person approach and the system approach. Each has its model of error causation and each model gives rise to quite different philosophies of error management. Understanding these differences has important …

https://www.bmj.com/content/320/7237/768?ath_user=efschouston002&ath_ttok=%3CTPEEDaMygDfSrj8WwQ%3E

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